Nexcess Knowledge Base

How Nexcess resellers can edit secondary user accounts in SiteWorx.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to change login passwords for MySQL users.

Learn how Nexcess clients can install WordPress on their servers using SFTP.

Learn how Nexcess clients on physical (non-cloud) servers can import and export MySQL databases with the phpMyAdmin control panel in SiteWorx.

Although at Nexcess we provide 30-day automatic backups for our clients, we recommend supplementing these with your own backups.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to update cron variables such as SHELL, PATH, and MAILTO.

Learn about file and directory permissions in Linux — different options for setting the permissions (expressed numerically or alphabetically) of files and directories in server hosting environments.

Learn how to configure the Heartbeat Control plugin for WordPress. It performs functions like automatic saving of drafts, automatic timeout after idle, and post locking, among others.

Learn how Nexcess clients on physical (non-cloud) clients can use SiteWorx to whitelist an IP address.

Learn how Nexcess clients on physical (non-cloud) servers perform a one-time backup of hosting account files and data using SiteWorx.