Nexcess Knowledge Base

Learn how to enable CAPTCHA for user creation in Magento 1.x. We recommend enabling CAPTCHA for user creation and password retrieval to help prevent malicious attempts that can generate spam.

This form allows authorized collocating clients to request access cards to Nexcess facilities.

Simple Object Access Protocol (SOAP) is an XML-based messaging protocol allowing programs to communicate between different operating systems over a network. Nexcess servers support SOAP.

MTR results are an essential tool for diagnosing network issues. Learn how to interpret the data and resolve connectivity problems with ease today.

How Nexcess clients on physical (non-cloud) servers can change PHP versions as needed.

Learn how to create manual backups as well as schedule regular backups of your store.

Learn how to give someone temporary access to your Magento 2 store.

Optimize your website by enabling system error logging in Magento 1. Follow our guide to generate Magento logs and investigate errors efficiently.

Don't let Redis clutter your Magento store's cache. Follow our guide to flush Redis from CLI quickly and easily.

GeoIP locates a device's geographic location by identifying its IP address. Although GeoIP methods are not as accurate as GPS and mobile technology, they are often used for geo-targeted advertising.