Nexcess Knowledge Base

A Standard Secure Sockets Layer (SSL) server certificate is issued by the Certificate Authority (CA) and provides the lowest level of validation available.

Learn how to install and launch the My Traceroute (MTR) tool with a brief introduction to MTR results. Reading the MTR results is covered more extensively in the How to interpret MTR results article.

Nexcess clients can learn how to perform various operations with SSL certificates for system services with NodeWorx.

Internet Corporation for Assigned Names and Numbers (ICANN) requires that all domain owners verify their WHOIS information. Update domain details using your OpenSRS account and inform Nexcess staff.

The Comodo UserTrust Subscriber Agreement is a binding legal document detailing your rights and obligations as a user of the Comodo UserTrust logo and services.

How to use SiteWorx to create and manage autoresponders for the domain attached to your Nexcess non-cloud account.

How to create email addresses, reset email passwords, and create aliases for your Nexcess Cloud account.

Learn how to obtain an Extended Validation (EV) standard SSL certificate, the highest level of SSL certification. Nexcess is a certificate reseller of GeoTrust True BusinessID with EV certificates.

A chain of SSL certificates contains all of the SSL certificates (root, intermediate, and end user) issued by a Certificate Authority (CA) required to verify the subject in the hierarchy of trust.

Understand what WHOIS is and why it's important in web hosting. Learn how to perform a WHOIS search.