Nexcess Knowledge Base

How Nexcess clients on physical (non-cloud) servers can use their SiteWorx account to point other domains to the domain associated with that account.

Learn how to fix display issues with Internet Mail Access Protocol (IMAP) folders in Microsoft Outlook.

Learn how to install and launch the My Traceroute (MTR) tool with a brief introduction to MTR results. Reading the MTR results is covered more extensively in the How to interpret MTR results article.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to generate and view a CSR — also known as a Certificate Signing Request (CSR).

Nexcess clients can learn how to generate DNS records and choose between using SiteWorx (physical/non-cloud accounts) and the Nexcess Client Portal (Nexcess Cloud account) when creating them.

With Nexcess website hosting, learn how we help our clients renew their SSL certificates.

Learn how to migrate an email account with IMAP from a former hosting provider to your current hosting provider, such as Nexcess.

A Certificate Signing Request (CSR) is a block of encrypted text created on the server that will use an SSL certificate. A Certificate Authority (CA) will use the CSR to create your SSL certificate.

Multi-domain SSL certificates — or Subject Alternative Name (SAN) certificates — allows one IP address to serve multiple domains and subdomains, though all of those domains must have the same owner.

Internet Corporation for Assigned Names and Numbers (ICANN) requires that all domain owners verify their WHOIS information. Update domain details using your OpenSRS account and inform Nexcess staff.