Nexcess Knowledge Base

This FAQ addresses common concerns of MageMojo customers about to migrate to Nexcess services.

Redis is commonly used on Magento stores for object caching and page caching. The Redis CLI will make clearing/flushing the Redis cache on your Magento store fast. Learn how in this article.

Learn how colocating clients request and revoke access cards for regular access and one-time visitor badges for entry into the Dearborn, Michigan facility (OTR) — the Nexcess data center.

How Nexcess clients on physical (non-cloud) clients can create Magento 2 development (dev) sites.

Learn how to issue a reindex to optimize performance in Magento 1 from the admin panel or command line, which requires SSH access and some familiarity with the command line interface (CLI).

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.

Learn how to configure your Magento 2 store to use SSL certificates using either the Magento 2 Dashboard or SSH.

If your site was recently compromised and the cause has yet to be identified, start with evaluating the list of possible root causes in this article before proceeding to the study of more exotic exploits.

What is phpMyAdmin and how can it help with your database management? Discover this free open-source platform and learn how to use it securely with Nexcess.

Learn how to configure Magento 2 cron jobs to initiate tasks such as reindexing, generating sitemaps, applying price rules, and other critical activities at a specified time or date interval.