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Nexcess Knowledge Base

September 11, 2019

Colocation Access Card Request Form

This form allows authorized collocating clients to request access cards to Nexcess facilities.
September 11, 2019

What is SOAP?

Simple Object Access Protocol (SOAP) is an XML-based messaging protocol allowing programs to communicate between different operating systems over a network. Nexcess servers support SOAP.
September 11, 2019

Guide to interpreting MTR results

MTR results are an essential tool for diagnosing network issues. Learn how to interpret the data and resolve connectivity problems with ease today.
September 11, 2019

How to change PHP versions in SiteWorx

How Nexcess clients on physical (non-cloud) servers can change PHP versions as needed.
September 11, 2019

How to back up your Magento 1 store

Learn how to create manual backups as well as schedule regular backups of your store.
September 11, 2019

How to add admins in Magento 2

Learn how to give someone temporary access to your Magento 2 store.
September 11, 2019

Magento logs — how to enable system error logging in Magento 1

Optimize your website by enabling system error logging in Magento 1. Follow our guide to generate Magento logs and investigate errors efficiently.
September 11, 2019

How to reset your SSH password and add SSH keys in SiteWorx

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.
September 11, 2019

How to flush Redis from CLI in Magento

Don't let Redis clutter your Magento store's cache. Follow our guide to flush Redis from CLI quickly and easily.
September 11, 2019

What is GeoIP?

GeoIP locates a device's geographic location by identifying its IP address. Although GeoIP methods are not as accurate as GPS and mobile technology, they are often used for geo-targeted advertising.
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