Nexcess Knowledge Base

Magento 1 cron jobs will occasionally freeze. You may notice the cron job has failed to run at its designated time or times. Find a hanging cron job and flush it so it can run as scheduled.

Learn more about HTTP status codes in this article. HTTP status codes identify tasks and problems encountered while navigating a website. Status codes ranging between 300 and 599 indicate an error.

How to address the Credit Card Hijack security breach by applying the latest patches and performing other critical tasks.

How Nexcess resellers can remove secondary users using SiteWorx.

W3 Total Cache is a plugin designed to accelerate performance for WordPress/WooCommerce websites. The WordPress plugin uses caches and CDN integration to improve the hosting server’s performance.

How Nexcess clients on physical (non-Cloud) servers can allow or block specific hostnames and IP addresses while managing permissions for a site or domain directory.

How Nexcess resellers can edit secondary user accounts in SiteWorx.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to change login passwords for MySQL users.

Learn how Nexcess clients can install WordPress on their servers using SFTP.

Learn how Nexcess clients on physical (non-cloud) servers can import and export MySQL databases with the phpMyAdmin control panel in SiteWorx.