Nexcess Knowledge Base

Learn how to issue a reindex to optimize performance in Magento 1 from the admin panel or command line, which requires SSH access and some familiarity with the command line interface (CLI).

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.

Learn how to configure your Magento 2 store to use SSL certificates using either the Magento 2 Dashboard or SSH.

If your site was recently compromised and the cause has yet to be identified, start with evaluating the list of possible root causes in this article before proceeding to the study of more exotic exploits.

What is phpMyAdmin and how can it help with your database management? Discover this free open-source platform and learn how to use it securely with Nexcess.

Learn how to configure Magento 2 cron jobs to initiate tasks such as reindexing, generating sitemaps, applying price rules, and other critical activities at a specified time or date interval.

Simple Object Access Protocol (SOAP) is an XML-based messaging protocol allowing programs to communicate between different operating systems over a network. Nexcess servers support SOAP.

How Nexcess clients with reseller accounts can add user accounts in NodeWorx.

Learn how to configure Magmi in a way that functions with our security policy at Nexcess.

Learn how to install Magento Community Edition v1.8 and later. For Nexcess clients, this is not the preferred method. We instead recommend choosing an auto-install option when selecting your service.