How to manage your reseller accounts

How Nexcess clients with reseller accounts can add user accounts in NodeWorx.

Adding accounts

1. Log in to your Nodeworx account.

   • If you do not know your password, click Forgot your password? on the login page.

   • If you do not know the web address for your NodeWorx login page, either refer to your Welcome Email, or contact our 24/7 support  team.

2. From the NodeWorx main menu, click NodeWorx > User Accounts.
   
3. On the NodeWorx User Management Page, select Add NodeWorx User.
   
4. Fill all required fields. If you require assistance, please contact our 24/7 support team. When done, click Save.
   

Editing accounts and passwords

This procedure allows you to change passwords, email addresses, package features, and other reseller account information.

1. Log in to your Nodeworx account.

   • If you do not know your password, click Forgot your password? on the login page.

   • If you do not know the web address for your NodeWorx login page, either refer to your Welcome Email, or contact our 24/7 support team.

2. From the NodeWorx main menu, click Nodeworx > User Accounts.
   
3. On the Reseller Management Page, locate your desired reseller, then click Edit.
   
4. To change a password, enter a new password in the Change Password and Confirm Password fields. You may also change other information. When done, click Save.
   

For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.