Nexcess Knowledge Base

Nexcess uses a system based on Real Time IP Blacklisting to keep your website and data safe. The two main approaches discussed in this article are greylisting and advanced threat detection.

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.

Regarding hosting plans for your Nexcess Cloud account, credentials for Secure Shell (SSH) and SSH FTP (SFTP) access via command line are generated and viewed within each service plan’s dashboard.

Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.

Cache Enabler is an easy-to-use page caching plugin which will help improve the loading time of your site by creating static HTML files of pages and posts. You can manage cache expiry time values.

Using images that are larger than necessary for web browsing is one of the main culprits that cause your site to load slowly so Nexcess has partnered with TinyPNG to provide a fix.

Solid Central makes it straightforward to successfully manage multiple sites on your Managed WordPress or Managed WooCommerce hosting plan with Nexcess.

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.

You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.

Both Shopify and BigCommerce have export options that allow you to export products, orders, and customers to CSV files. You can then use these CSV files to rebuild your store in WooCommerce.