Nexcess Knowledge Base

Learn how to issue a reindex to optimize performance in Magento 1 from the admin panel or command line, which requires SSH access and some familiarity with the command line interface (CLI).

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.

Learn how to configure your Magento 2 store to use SSL certificates using either the Magento 2 Dashboard or SSH.

If your site was recently compromised and the cause has yet to be identified, start with evaluating the list of possible root causes in this article before proceeding to the study of more exotic exploits.

Learn how to configure Magento 2 cron jobs to initiate tasks such as reindexing, generating sitemaps, applying price rules, and other critical activities at a specified time or date interval.

Learn how to send sensitive data securely to our Nexcess support team from your Nexcess Client Portal.

Learn how to improve Magento 1 maintenance mode by modifying the index.php file to allow access to a range of IP addresses. Add code to your index.php file to allow you to work on your site.

How Nexcess Cloud clients can generate a CSR for use when applying for SSL certificates.

How to configure Magento 2 to use Elasticsearch, a versatile search engine for large and varied data sets.

How Nexcess clients with reseller accounts can add user accounts in NodeWorx.