Nexcess Knowledge Base

Both Shopify and BigCommerce have export options that allow you to export products, orders, and customers to CSV files. You can then use these CSV files to rebuild your store in WooCommerce.

The Nexcess Cloud control panel allows you to manage MySQL database, schedule CRON jobs, create backups, and perform other useful tasks.

Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.

Read this article to learn how to change SSH passwords for your server from the CLI, provided you have SSH access.

Learn how to clear your browser cache as a possible way to resolve issues with its normal operation.

Learn how to unzip (decompress/uncompress) .gz or tar.gz files in Linux. This article covers the differences between TAR, GZ, TAR.GZ, TGZ, and ZIP files.

Learn how to find a development partner for your web presence that you host with Nexcess, based on your budget and needs. Our website features a list of development partners for various platforms.

Our product life cycle progresses through three releases before eventual retirement: beta, limited availability, and public availability.

How Nexcess Cloud clients can instantly create dev sites to test changes to their website.

This article shows how to disable maintenance mode in the event your store shows the error message, “The server is temporarily unable to service your request due to maintenance downtime or capacity problems."