Nexcess Knowledge Base

This article presents how to set the correct WordPress file permissions for files within a WordPress installation.

How Wordpress admins can add, edit, or delete additional users.

Learn how to configure the Nexcess CDN with WordPress and W3 Total Cache plugin.

Common questions and answers relating to domain registration.

How to create email addresses, reset email passwords, and create aliases for your Nexcess Cloud account.

Overview of DNS propagation and how to use the Nexcess Global DNS checker to verify propagation of your recently migrated site.

Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.

Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.

Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.

Learn how to use Two-Factor Authentication (2FA) in the Nexcess Client Portal to add another layer of security. You can use a two-factor application or a receive a code via SMS for authentication.