Nexcess Knowledge Base

Multi-domain SSL certificates — or Subject Alternative Name (SAN) certificates — allows one IP address to serve multiple domains and subdomains, though all of those domains must have the same owner.

Learn how Nexcess clients on physical (non-cloud) servers can recreate SSL keys by either using SiteWorx or the command line interface (CLI).

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to install SSL certificates and set up an SSL chain certificate — regarding intermediate and root certificate authorities.

A chain of SSL certificates contains all of the SSL certificates (root, intermediate, and end user) issued by a Certificate Authority (CA) required to verify the subject in the hierarchy of trust.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.

How to change or retrieve your Nexcess Client Portal password.

Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.

Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.

Learn how to use the Nexcess Secure Password Generator to create a secure password or evaluate one. It is critical that you use a complex, secure password to harden your Nexcess hosting account.

Learn how to use Two-Factor Authentication (2FA) in the Nexcess Client Portal to add another layer of security. You can use a two-factor application or a receive a code via SMS for authentication.