Nexcess Knowledge Base

The “not a valid JSON response” WordPress error may result from incorrect website address settings, SSL setup issues, redirect conflicts, or broken Permalinks. Let's review the necessary fixes.

Scripts running on your website hosted with Nexcess may require more resources, so you may want to edit PHP files or adjust PHP settings in other ways — or enlist our team to change the php.ini file.

Take advantage of our Migrate to Liquid Web & Nexcess WordPress migration plugin for swift website transfers. Our convenient plugin moves WordPress data/files to the Nexcess hosting platform deftly.

Gain knowledge on how to clean up websites infected with malware. Plus, learn how the Nexcess migration team helps as you switch hosting providers — if even your website has existing malware issues.

Nexcess WordPress setup using the Nexcess Installer plugin gives you access to a plethora of free plugins for optimizing WordPress/WooCommerce for performance, security, SEO, ecommerce, and more.

Using FTPS, you can connect and transfer files securely between your Nexcess website host and your PC. This option is available through the most popular FTP clients, such as FileZilla and Cyberduck.

Transfer data securely between your Nexcess web hosting account and a local device via SFTP or FTPS. Let's compare and contrast SFTP vs. FTPS. Then, let's see how to use the FileZilla FTPS client.

Scheduling cron jobs in Linux allows you to automate website administration tasks by choosing when the server does a specific action. Let's go over how Nexcess hosting clients can schedule cron jobs.

The "ERR_TOO_MANY_REDIRECTS" error (caused by a WordPress redirect loop) is one of the most common error messages faced by WordPress users. Let's review how to fix this error condition.

Learn how to configure your Magento store to use a Secure Sockets Layer (SSL) certificate, which allows your site to exchange encrypted information with web users.