
Nexcess Knowledge Base
September 10, 2019
By Jason Dobry
How to redirect a non-WWW web address to a WWW web address

Learn how to redirect visitors that specify a non-WWW web address to a WWW web address.
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September 10, 2019
By Jason Dobry
How to remove index.php from your Magento site URL

Learn how to remove the "index.php" character string from the web address of your Magento store — your Magento site URL. Although mod_rewrite must be enabled, it is by default for Nexcess clients.
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September 10, 2019
By Jason Dobry
How to restart your server

Learn how to restart your web server. If you are a Nexcess client, do not attempt to restart your web server yourself, or you may lose data. If you require assistance, contact our 24/7 support team.
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September 10, 2019
By Jason Dobry
How to install Phorum

Learn how Nexcess clients on physical (non-cloud) accounts can install Phorum, the open source message board system, on their server.
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September 10, 2019
By Jason Dobry
What are HTTP status codes?

Learn more about HTTP status codes in this article. HTTP status codes identify tasks and problems encountered while navigating a website. Status codes ranging between 300 and 599 indicate an error.
September 10, 2019
By Jason Dobry
How to show running MySQL queries in SiteWorx

If you are a Nexcess client on a physical (non-cloud) server, you can use phpMyAdmin from your SiteWorx account to show running MySQL queries following the guidance in the article.
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September 10, 2019
By Jason Dobry
How to set up Google Webmaster Tools

Learn how to set up Google Webmaster Tools (GWT)/Google Search Console (GSC) to function with your website.
September 10, 2019
By Jason Dobry
How to view website error and access logs

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.
September 10, 2019
By Jason Dobry
What is Hindsight?

At Nexcess, Hindsight is the name of our monitoring system that collects data from servers every 60 seconds to ensure they are responsive. Hindsight is available only for non-cloud accounts.
September 10, 2019
By Jason Dobry
What is .htpasswd?

Learn more about the Apache HTTP Server's .htpasswd file. This article provides the definition and purpose of the .htpasswd file and how it facilitates basic access authentication on the server.
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