Nexcess Knowledge Base

Nexcess Safe Harbor ensures your Magento 1 store is secure by providing patches, etc. Nexcess is PCI certified as a Level 1 Solution Provider, aiding merchants in their own PCI certification process.

Safe Harbor is a product to keep Magento 1 stores protected and safe after Magento 1 went End-of-Life (EOL). Safe Harbor will be available through March 31st, 2025.

How Nexcess Cloud clients can instantly create dev sites to test changes to their website.

This article shows how to disable maintenance mode in the event your store shows the error message, “The server is temporarily unable to service your request due to maintenance downtime or capacity problems."

Learn how to change Magento base URLs using this helpful guide from Nexcess. This article provides 3 methods for changing Magento base URLs.

How you can reset or change your admin password for Magento 1.x and where to find additional critical security measures.

How to configure multiple storefronts for a single Magento 1 website.

Learn how to give a developer or another individual temporary admin access to your store.

How to flush the Magento 1.x and Magento 2 cache with either the Magento admin interface or SSH.

How Nexcess Classic (non-Cloud) clients can create development (dev) sites for Magento 1.