Nexcess Knowledge Base

Magento 1 cron jobs will occasionally freeze. You may notice the cron job has failed to run at its designated time or times. Find a hanging cron job and flush it so it can run as scheduled.

This article covers how to set up outgoing SMTP email for Magento. Configure your Magento SMTP email settings with our guidance.

Learn how to remove the "index.php" character string from the web address of your Magento store — your Magento site URL. Although mod_rewrite must be enabled, it is by default for Nexcess clients.

Learn why you may safely ignore the “Client denied by server configuration app/etc/local.xml” error in Magento because it reflects the normal, secure operation of your Magento installation.

How to use your Client Portal to configure your CDN service for use with your Magento 1 store.