Nexcess Knowledge Base

Learn how to migrate an email account with IMAP from a former hosting provider to your current hosting provider, such as Nexcess.

How to use SiteWorx to create and manage autoresponders for the domain attached to your Nexcess non-cloud account.

How to create email addresses, reset email passwords, and create aliases for your Nexcess Cloud account.

Use webmail to access your email account. SiteWorx provides access to three different web-based email programs, each of which you can use to retrieve and send email from your domain's email account.

How to use SiteWorx to enable or disable bounce messaging for the domain attached to your physical (non-cloud) Nexcess account.

Learn how to get email header for different email clients with our step-by-step guide. Retrieve useful information about unwanted emails or failed-to-send emails.

SpamAssassin is an open source application for filtering spam in email and web server applications. It uses heuristics — pattern recognition — to identify spam.

How to use SiteWorx to configure email filters to delete or quarantine unwanted email for your Nexcess account.

Learn how to fix display issues with Internet Mail Access Protocol (IMAP) folders in Microsoft Outlook.

How to enable and disable automatically generated reply messages for the domain attached to your Nexcess account.