Nexcess Knowledge Base

Learn how to unzip (decompress/uncompress) .gz or tar.gz files in Linux. This article covers the differences between TAR, GZ, TAR.GZ, TGZ, and ZIP files.

Learn how to find a development partner for your web presence that you host with Nexcess, based on your budget and needs. Our website features a list of development partners for various platforms.

Our product life cycle progresses through three releases before eventual retirement: beta, limited availability, and public availability.

How Nexcess Cloud clients can instantly create dev sites to test changes to their website.

This article shows how to disable maintenance mode in the event your store shows the error message, “The server is temporarily unable to service your request due to maintenance downtime or capacity problems."

Setting the return-path email designates an email address for all failed emails.

How Nexcess clients with Dedicated, VPS, or Reseller accounts can use NodeWorx to manage cron jobs.

SSH keys are a means of authenticating a user to an SSH server without using a password. This article will cover how to create SSH keys in Windows with PuTTY.

How to view securely view sensitive data sent by our support team.

How Nexcess clients on physical (non-cloud) servers can activate two-factor authentication for their SiteWorx account.