Nexcess Knowledge Base

Our product life cycle progresses through three releases before eventual retirement: beta, limited availability, and public availability.

How Nexcess Cloud clients can instantly create dev sites to test changes to their website.

This article shows how to disable maintenance mode in the event your store shows the error message, “The server is temporarily unable to service your request due to maintenance downtime or capacity problems."

Setting the return-path email designates an email address for all failed emails.

How Nexcess clients with Dedicated, VPS, or Reseller accounts can use NodeWorx to manage cron jobs.

Learn how to create SSH keys in Windows with PuTTY. SSH keys are a means of authenticating a user to an SSH server without using a password.

How to view securely view sensitive data sent by our support team.

How Nexcess clients on physical (non-cloud) servers can activate two-factor authentication for their SiteWorx account.

Payment Card Industry Data Security Standards (PCI DSS) compliance refers to the minimum set of security standards all merchants must meet in order to allow their customers to make credit card purchases.

Learn how to change Magento base URLs using this helpful guide from Nexcess. This article provides 3 methods for changing Magento base URLs.