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Nexcess Knowledge Base

September 10, 2019

How to install Joomla

How Nexcess clients on physical (non-cloud) servers can manually install Joomla.
September 10, 2019

How to find and remove hanging Magento cron jobs with SSH

Magento 1 cron jobs will occasionally freeze. You may notice the cron job has failed to run at its designated time or times. Find a hanging cron job and flush it so it can run as scheduled.
September 10, 2019

What is a temporary or dynamic IP address?

A temporary IP address is usually referred to as a dynamic IP address, which is available for a specific amount of time for an Internet session.
September 10, 2019

How to edit php.ini

Any application using PHP employs the php.ini file as its default configuration file. Although Nexcess clients can't edit php.ini files, our support team may implement changes on your behalf.
September 10, 2019

How to edit settings for SiteWorx user accounts

How Nexcess resellers can edit secondary user accounts in SiteWorx.
September 10, 2019

How to change the password for a MySQL database user

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to change login passwords for MySQL users.
September 10, 2019

How to enable and disable .htaccess files with SiteWorx

Learn how Nexcess clients on physical (non-cloud) servers can enable and disable .htaccess files using SiteWorx.
September 10, 2019

How to add client accounts as a reseller

This article shows how Nexcess clients with reseller accounts can add client accounts.
September 10, 2019

How to add secondary users from your SiteWorx account

How Nexcess resellers can add secondary users using SiteWorx.
September 10, 2019

How to change the "Send Copy To" recipient

How to configure an email account outside of your domain to automatically receive messages from the domain email attached to your Nexcess service.