Nexcess Knowledge Base

We block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to change permissions for MySQL users.

Why you may ignore the SSL warning within SiteWorx when using a dedicated server.

Although at Nexcess we provide 30-day automatic backups for our clients, we recommend supplementing these with your own backups.

How to address the Credit Card Hijack security breach by applying the latest patches and performing other critical tasks.

The popularity of WordPress makes it a high-priority target for hackers, so let's discuss steps for securing your site. The methods provided can mitigate many common threats to your site.

Learn how to repair MySQL tables in this helpful article using either phpMyAdmin or the MySQL CLI. Learn about MySQL database repair and table repair here.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to update cron variables such as SHELL, PATH, and MAILTO.

A site-to-site VPN is an IPsec-based encrypted tunnel that links your Nexcess-hosted environment with a remote site (must have a static IP address), creating a secure pathway between locations.

How Nexcess clients on physical (non-cloud) servers can manually install Vanilla Forums Community Edition, an open source discussion forum.