How to edit settings for SiteWorx user accounts

How Nexcess resellers can edit secondary user accounts in SiteWorx.

But first...

• You must have a reseller account with Nexcess.
  
  
• If you are a secondary user and wish to change your account settings, you will only be able to edit your login information and your preferences; only the primary user can change account permissions. 

Method

1. Log in to your SiteWorx account.
   • If you do not know your password, click Forgot your password on the login page.
   • If you do not know the web address for your SiteWorx login page, either refer to your Welcome Email or contact our 24-hour support team for assistance.
     
     

2. In the SiteWorx main menu, click Administration > User Accounts.

3. Next to the name of the account that you want to edit, click Edit.

4. Make the desired changes and click Save.
   

Refer to How to add secondary users to your SiteWorx account and How to delete secondary users from your SiteWorx account as necessary. 

For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.