Nexcess Knowledge Base

Varnish accelerates content-heavy websites and works with both static and dynamic content. It is a reverse web proxy caching system that intercepts all queries before reaching the web server.

We block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.

At Nexcess, Hindsight is the name of our monitoring system that collects data from servers every 60 seconds to ensure they are responsive. Hindsight is available only for non-cloud accounts.

Learn how to set up Google Webmaster Tools (GWT)/Google Search Console (GSC) to function with your website.

If you are a Nexcess client on a physical (non-cloud) server, you can use phpMyAdmin from your SiteWorx account to show running MySQL queries following the guidance in the article.

Learn how to restart your web server. If you are a Nexcess client, do not attempt to restart your web server yourself, or you may lose data. If you require assistance, contact our 24/7 support team.

How Nexcess clients on physical (non-cloud) accounts can create an .htaccess file for the entire domain as well as a specific directory.

Learn how to install and configure phpMyChat, an easy-to-use, multi-room PHP, and DB chat system.

Learn how to change WordPress URLs using the phpMyAdmin tool, MySQL command line, or WordPress Command Line Interface (WP-CLI).

How Nexcess clients on physical (non-cloud) accounts can change their FTP account's login password or accessible directory.