Nexcess Knowledge Base

Although at Nexcess we provide 30-day automatic backups for our clients, we recommend supplementing these with your own backups.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to update cron variables such as SHELL, PATH, and MAILTO.

Learn how to set the maximum execution time using your PHP script's execution time limit — overriding the php.ini timeout set with the max_execution_time variable.

Learn about file and directory permissions in Linux — different options for setting the permissions (expressed numerically or alphabetically) of files and directories in server hosting environments.

Learn how to configure the Heartbeat Control plugin for WordPress. It performs functions like automatic saving of drafts, automatic timeout after idle, and post locking, among others.

Learn how Nexcess clients on physical (non-cloud) clients can use SiteWorx to whitelist an IP address.

Learn how Nexcess clients on physical (non-cloud) servers perform a one-time backup of hosting account files and data using SiteWorx.

Learn how to configure the Nexcess CDN with WordPress and W3 Total Cache plugin.

How Nexcess clients on physical (non-cloud) accounts can manually install dotProject.

Learn the workaround for versions of Outlook not compatible with TLS 1.0.