Nexcess Knowledge Base

This document outlines how colo clients can gain access to the Nexcess data center in Dearborn, Michigan (OTR). For additional information about Nexcess data center security and safety policies, refer to the DC Manual.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx change the password for email accounts on their domain.

Learn how to issue a reindex to optimize performance in Magento 1 from the admin panel or command line, which requires SSH access and some familiarity with the command line interface (CLI).

Learn how to improve Magento 1 maintenance mode by modifying the index.php file to allow access to a range of IP addresses. Add code to your index.php file to allow you to work on your site.

We do not grant sudo privileges to managed server accounts, although our support team may be able to implement such changes on your behalf if you are a Nexcess client.

Cross-origin request blocked (CORS) errors have many possible causes. This article applies to the “Cross-Origin Request Blocked error” that is sometimes the result of a Magento multi-store making use of a CDN.

Learn how to install Magento Community Edition v1.8 and later. For Nexcess clients, this is not the preferred method. We instead recommend choosing an auto-install option when selecting your service.

Learn how to configure Magmi in a way that functions with our security policy at Nexcess.

The Digital Millennium Copyright Act Policy (“DMCA”) was enacted by the United States in 1998 to protect intellectual property rights on the Internet with regard to digital media.

How to enable and interpret Magento 1’s profiler feature to assist with development.