Nexcess Knowledge Base

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.

Regarding hosting plans for your Nexcess Cloud account, credentials for Secure Shell (SSH) and SSH FTP (SFTP) access via command line are generated and viewed within each service plan’s dashboard.

Read this article to learn how to change SSH passwords for your server from the CLI, provided you have SSH access.

SSH keys are a means of authenticating a user to an SSH server without using a password. This article will cover how to create SSH keys in Windows with PuTTY.

How Nexcess clients on physical (non-cloud) servers can enable SSH access from their SiteWorx interface.

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.

SSH keys offer a means for site administrators to allow multiple individuals to share one user and all associated permissions while remaining PCI-compliant.