Nexcess Knowledge Base

How Nexcess clients on physical (non-Cloud) servers can allow or block specific hostnames and IP addresses while managing permissions for a site or domain directory.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to update cron variables such as SHELL, PATH, and MAILTO.

Learn how to set the maximum execution time using your PHP script's execution time limit — overriding the php.ini timeout set with the max_execution_time variable.

Learn how Nexcess clients on physical (non-cloud) accounts can modify cron jobs using SiteWorx.

How Nexcess clients on physical (non-cloud) accounts can customize MIME types and associated extensions.

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.

We block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.

At Nexcess, Hindsight is the name of our monitoring system that collects data from servers every 60 seconds to ensure they are responsive. Hindsight is available only for non-cloud accounts.

Learn how to set up Google Webmaster Tools (GWT)/Google Search Console (GSC) to function with your website.

How Nexcess clients on physical (non-cloud) accounts can create an .htaccess file for the entire domain as well as a specific directory.