Nexcess Knowledge Base

Learn how colocating clients request and revoke access cards for regular access and one-time visitor badges for entry into the Southfield, Michigan facilities (MEL/TMR) — the Nexcess data centers.

This FAQ addresses common concerns of MageMojo customers about to migrate to Nexcess services.

Enable Varnish for Magento 2 on the Nexcess Cloud infrastructure. Learn how Nexcess Cloud clients can enable Varnish, a web application accelerator for static images.

This document outlines how colo clients can gain access to the Nexcess data center in Dearborn, Michigan (OTR). For additional information about Nexcess data center security and safety policies, refer to the DC Manual.

We do not grant sudo privileges to managed server accounts, although our support team may be able to implement such changes on your behalf if you are a Nexcess client.

The Digital Millennium Copyright Act Policy (“DMCA”) was enacted by the United States in 1998 to protect intellectual property rights on the Internet with regard to digital media.

This form allows authorized collocating clients to request access cards to Nexcess facilities.

Learn how to optimize JPEGs, PNGs, and GIFs from the CLI using jpegoptim, OptiPNG, and Gifsicle — all Nexcess servers have the jpegoptim, OptiPNG, and Gifsicle utilities installed.

What are the differences between managed and unmanaged Nexcess web hosting service plans? The differences relate to the services included, such as maintenance, security, and troubleshooting.

Learn how to report abuse to Nexcess. We define "abuse" as anything that violates our Acceptable Use Policy. Nexcess clients and third parties should report all abuse to the Nexcess Abuse Team.