Nexcess Knowledge Base

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.

We don't accept FTP connections, but FTP Secure (FTPS) credentials are available in Managed WordPress and Managed WooCommerce plans and are found within each individual site's management page.

Using a plugin, learn how to complete a self-migration of your website to Managed WordPress or Managed WooCommerce from Nexcess. Alternatively, you can contact Nexcess staff for assisted migrations.

Secure Shell (SSH) and SSH FTP (SFTP) access via command line are available in Managed WordPress and Managed WooCommerce plans and credentials are found within each individual site's management page.

Learn how to truncate MySQL tables from the CLI using this article from Nexcess. Truncation of MySQL tables is simple with these 3 simple steps.

How Nexcess clients on physical (non-cloud) servers can enable SSH access from their SiteWorx interface.

How Nexcess clients on cloud servers can use the Nexcess Client Portal to change login passwords for MySQL users.

How Nexcess clients on physical (non-cloud) servers can create a new MySQL database user account for a MySQL database.

How Nexcess clients can use FTP and SSH to restrict access to web pages to one or more users.