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Nexcess Cloud Plans: Manual Web Hosting Backups

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June 27, 2022

All Nexcess plans include free daily web hosting backups that will automatically be stored for 30 days on a remote backup server.

The Nexcess Backup Policy ensures that, but ultimately clients still assume responsibility for data integrity, retention, security, backup, and ownership. That is why it is a good idea to have a recent web hosting filesystem’s backup saved locally or on the server you are hosting the site on.

Nexcess Web Hosting Plans

There are quite a few different Nexcess web hosting plans, and they all allow the user to create manual web hosting backups as well, in addition to the already existing automated daily backups. These manually created web hosting backups can be left on the server where they will be visible in the Nexcess Client Portal and will be using a part of disk space allocated to each plan. On the other hand, daily backups do not count against the account quota.

If you are not an entirely new website owner, you have most likely found yourself, at least once, in a situation where a good backup was needed after your site crashed. It might have been something minor, like a change in the site’s appearance that would not go back to what it was no matter what you did.

However, it also could have been something major, like a plugin update or even a Content Management System (CMS) update that made your site unrecognizable or just threw a fatal error.

Of course, resolving the error was important, but getting the site to its previous stable and accessible state was more important. That’s where the backups kick in and are the most important.

It is always a good idea to create a manual backup before making any changes to the site. That way, you will ensure all the posts or products you recently added are in place and accessible as soon as possible.

WordPress Backups

WordPress sites can be backed up using any of the vast numbers of WordPress backup plugins. These backups can be stored on the web hosting server or downloaded onto a local machine. Backups for WordPress sites can also be created manually. 

Backups for Nexcess Cloud Hosting Plans

Flexible Cloud Hosting Plans allow you to create manual backups in two ways. Here, we will guide you on creating a backup in the Control Panel of your Nexcess Cloud Plan.

Step #1: Access the Cloud Account Dashboard

Log in to your Nexcess Portal. If you do not know your password, click Forgot Password? on the login page.

Log in to your Nexcess Client Portal and pick the product plan you have with Nexcess. See the Nexcess Client Portal Guide for further guidance on using all the features of the portal:

From the Home page, click Plans > Name of the Flexible Cloud plan > Control Panel:

click Plans > Name of the Flexible Cloud plan > Control Panel

Step #2: Launch Control Panel

Control Panel will look much different from the Nexcess Portal and will have some additional settings that are not implemented in the Portal:

Screenshot of the control panel

Step #3: Backups

Click on the Backups section, and then on Backup Now.

Step #4: Choose the Backup Type

  • A full backup creates a backup of the site files and the database.
  • A partial backup will prompt you for the part you wish to back up.
  • The location of the backup should be set to a default location so that it does not get recursively backed up in newer manual backups if it is kept on the server for a more extended period of time.
Screenshot of choosing the backup type

Step #5a: Full Backup

If you selected the full backup option, you would be prompted to choose single or multi-domain backup. Single domain backup will create a backup of site files, emails, and the database of the managing domain listed on top of the screen. Multi-domain backup will back up files, databases, and emails for all the sites on the plan.

Step #5b: Partial Backup

If you selected a partial backup, you would be prompted to choose what to back up — site files, emails, or databases (or any combination of those options):

Screenshot of selecting the type of backup

Step #6: Completed Backups

Once you have clicked the Backup button, the backup process will begin. You can track its progress in the Backups > Management section. Once done, you will see a list of created backups in the Management section.

Here, you will be able to download the backup you wish by clicking on the name of the backup file. If you do not want to keep it on the server anymore, this is where you will be able to delete them as well.

Conclusion: Manual Web Hosting Backups

Many remote backup solutions are a great solution if you are planning to have remote backups for redundancy purposes. However, those could be pricey as well. Nexcess Cloud Plans allow manual creation of full account backups to be kept locally on the server for quicker accessibility. However, for additional security, those can be stored elsewhere if so desired.

Whether you have an online store, or a blog, having a reliable partner for your business is necessary to make any task more manageable. Our Flexible Cloud Plans are scalable, stable, and managed. They are a unique product that allows the hosting of multiple CMSs or environments on a single plan.

In addition, our extensive Nexcess Knowledge Base and a heroic support team provide valuable coverage 24 hours a day, 7 days a week, 365 days a year (and 366 days a year on leap years).

Related Articles

Backups FAQs

What is a Backup in Web Hosting?

A backup in web hosting is a copy of your website's content such as webpages, images, files, and databases from you may restore the website to a specific point in time, based on the time at which the backup copy was made.

The backup can be stored locally on a computer, on an external hard drive, or in the cloud and insurance in case something goes wrong.

How Long Should My Daily Website Backups Be Kept?

Most experts agree that daily incremental website backups plus a full monthly backup should be kept for three months.

Website backups made for different reasons may have different retention requirements. Backups should be kept long enough to recover from various potential problems based on the history of how quickly those problems are normally detected.
Amy Myers
Amy Myers

Amy is a leader of one of the Linux support teams with Liquid Web and Nexcess, with expertise in customer service and Linux support. She considers expanding upon and sharing knowledge as one of life's top priorities. She is an avid technology and art fan.

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