
Nexcess Knowledge Base
September 10, 2019
By Jason Dobry
How to delete backup files with SiteWorx

How Nexcess clients on physical (non-cloud) server accounts can delete a backup file.
September 10, 2019
By Jason Dobry
How to restart your server

Learn how to restart your web server. If you are a Nexcess client, do not attempt to restart your web server yourself, or you may lose data. If you require assistance, contact our 24/7 support team.
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September 10, 2019
By Jason Dobry
How to view website error and access logs

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.
September 10, 2019
By Jason Dobry
How to install Vanilla Forums Community Edition

How Nexcess clients on physical (non-cloud) servers can manually install Vanilla Forums Community Edition, an open source discussion forum.
September 09, 2019
By Jason Dobry
How to point your domain name to Nexcess DNS services

Learn how to repoint your domain name to Nexcess nameservers; this incurs no additional charge.
September 09, 2019
By Jason Dobry
How to cancel a SSL certificate

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.
Posted in:
September 09, 2019
By Jason Dobry
How to add a secondary domain with SiteWorx

How Nexcess clients on physical (non-cloud) accounts can add secondary domains to their service.
September 09, 2019
By Jason Dobry
How to create a subdomain with SiteWorx

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to create a subdomain.
September 06, 2019
By Jason Dobry
How to set up Let’s Encrypt

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.
Posted in:
September 06, 2019
By Jason Dobry
How to change your Client Portal password

How to change or retrieve your Nexcess Client Portal password.
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