Nexcess Knowledge Base

How Nexcess clients on physical (non-cloud) server accounts can delete a backup file.

Learn how to restart your web server. If you are a Nexcess client, do not attempt to restart your web server yourself, or you may lose data. If you require assistance, contact our 24/7 support team.

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.

How Nexcess clients on physical (non-cloud) servers can manually install Vanilla Forums Community Edition, an open source discussion forum.

Learn how to repoint your domain name to Nexcess nameservers; this incurs no additional charge.

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.

How Nexcess clients on physical (non-cloud) accounts can add secondary domains to their service.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to create a subdomain.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.

How to change or retrieve your Nexcess Client Portal password.