Nexcess Knowledge Base

How you can reset or change your admin password for Magento 1.x and where to find additional critical security measures.

How to configure multiple storefronts for a single Magento 1 website.

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.

Learn how to give a developer or another individual temporary admin access to your store.

How to flush the Magento 1.x and Magento 2 cache with either the Magento admin interface or SSH.

Using your SSH access, learn how to use the "flush_all" command with the command line interface (CLI) to flush your cache for UNIX-socket-based Memcached and TCP-socket-based Memcached.

How Nexcess clients with Dedicated, VPS, or Reseller accounts can configure custom nameservers, provided Nexcess was the registrar for their domain.

Learn how to reset the Magento 2 admin password through both the web interface and the command line interface (CLI).

How Nexcess Classic (non-Cloud) clients can create development (dev) sites for Magento 1.

Learn how colocating clients request and revoke access cards for regular access and one-time visitor badges for entry into the Dearborn, Michigan facility (OTR) — the Nexcess data center.