Nexcess Knowledge Base

If your site was recently compromised and the cause has yet to be identified, start with evaluating the list of possible root causes in this article before proceeding to the study of more exotic exploits.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx change the password for email accounts on their domain.

Learn how to install OpenVPN, which is available as an add-on for all Nexcess clients on non-cloud dedicated or cluster plans.

How Nexcess clients can use FTP and SSH to restrict access to web pages to one or more users.

Attackers use specialized software designed to crack passwords by making millions of guesses per second. A secure password is your best protection, and often the most overlooked.

How to block IPs specific to various countries from accessing your site.

How Nexcess clients on physical (non-Cloud) servers can allow or block specific hostnames and IP addresses while managing permissions for a site or domain directory.

Learn how Nexcess clients on physical (non-cloud) clients can use SiteWorx to whitelist an IP address.

A Web Application Firewall (WAF) blocks all web traffic that does not meet the firewall's configured rules. WAFs detect intrusions that are known to occur and new unknown types of attacks.

We block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.