Nexcess Knowledge Base

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.

How Nexcess clients on physical (non-cloud) servers can create development (dev) WordPress sites.

A Web Application Firewall (WAF) blocks all web traffic that does not meet the firewall's configured rules. WAFs detect intrusions that are known to occur and new unknown types of attacks.

Varnish accelerates content-heavy websites and works with both static and dynamic content. It is a reverse web proxy caching system that intercepts all queries before reaching the web server.

We block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.

At Nexcess, Hindsight is the name of our monitoring system that collects data from servers every 60 seconds to ensure they are responsive. Hindsight is available only for non-cloud accounts.

Learn how to set up Google Webmaster Tools (GWT)/Google Search Console (GSC) to function with your website.

If you are a Nexcess client on a physical (non-cloud) server, you can use phpMyAdmin from your SiteWorx account to show running MySQL queries following the guidance in the article.

Learn how to restart your web server. If you are a Nexcess client, do not attempt to restart your web server yourself, or you may lose data. If you require assistance, contact our 24/7 support team.

How Nexcess clients on physical (non-cloud) accounts can create an .htaccess file for the entire domain as well as a specific directory.