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New Relic monitoring of WordPress and database performance

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January 05, 2023

Our Managed WordPress and Managed WooCommerce Control Panel now has integrated support for the New Relic monitoring solution, which is officially called Application Performance Monitoring (APM) by New Relic.

About New Relic monitoring for your WordPress website

New Relic helps store owners find performance bottlenecks. You can find out which database queries are the slowest and which plugins or hooks are the most time consuming.

Nexcess does not provide New Relic accounts. You will need to sign up and create your own account at New Relic.

New Relic monitoring setup step #1

Log in to your account at New Relic and retrieve your license key:

Log in to your account at New Relic and retrieve your license key.


New Relic monitoring setup step #2

Log in to your Nexcess Client Portal for Managed WordPress and Managed WooCommerce:

Log in to your portal on Nexcess for Managed WordPress and Managed WooCommerce.


New Relic monitoring setup step #3

In the portal, find the site you want to monitor using New Relic. Next, click the Show More button at the bottom of the sidebar, and then you will be able to access the Integration tab:

In the portal, find the site you want to monitor using New Relic. Next, click the Show More button at the bottom of the sidebar, and then you will be able to access the Integration tab.


New Relic monitoring setup step #4

Once you are in the Integrations tab, scroll down to the Performance Monitoring section:

In the portal find the site you want to monitor and under the integrations tab scroll down to the New Relic performance monitoring section.


Click the Enable button, which will open a popup.

New Relic monitoring setup step #5

Add the New Relic license key in the popup window and click the Enable button again to save it:

Add the New Relic license key in the popup window and click the Enable button again to save it.


New Relic monitoring setup step #6

To send data from your site to New Relic, you must install and activate a New Relic integration plugin (New Relic Reporting for WordPress plugin) from wp-admin on your site:

To send data from your site to New Relic, you must install and activate a New Relic integration plugin from wp-admin on your site.


New Relic monitoring setup step #7

From the Add Plugins screen in wp-admin, search for “new relic” and then you will need to install and activate the New Relic Reporting for WordPress plugin on your site:

From the Add Plugins screen in wp-admin, search for “new relic” you will need to install and activate the New Relic Reporting for WordPress plugin on your site.


New Relic monitoring setup step #8

If you have used WordPress Command Line Interface (WP-CLI) commands before, you can use them to install and activate the New Relic Reporting for WordPress plugin using this command;

wp plugin install wp-newrelic --activate


New Relic monitoring setup step #9

Now when you are logged into your New Relic account for the application of the site you will notice a WordPress section which includes two sections one for hooks and another for plugins and themes:

Overview section

Now when you are logged into your New Relic account for the application of the site you will notice a WordPress section which includes two sections one for hooks and another for plugins and themes.

Hooks section

Now when you are logged into your New Relic account for the application of the site you will notice a WordPress section which includes two sections one for hooks and another for plugins and themes.

Plugins and themes section

Now when you are logged into your New Relic account for the application of the site you will notice a WordPress section which includes two sections one for hooks and another for plugins and themes.

Databases section

New Relic will allow you to find slow database queries and slow hooks as well as finding out which plugins or what functionality in your theme might be causing performance issues.

You can also use the database tab to find out which queries are the most time consuming or have the slowest query time:

New Relic will allow you to find slow queries, slow hooks as well as finding out which plugins or what functionality in your theme might be causing performance issues. You can also use the database tab to find out which queries are the most time consuming or have the slowest query time.


Nexcess support staff are available to help

If you have any questions or concerns, please contact Nexcess support staff. for assistance.

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Note about the original publication date


This article was originally published in February 2020. It has since been updated for accuracy and comprehensiveness.

Luke Cavanagh
Luke Cavanagh

Luke Cavanagh, Strategic Support & Accelerant at Liquid Web, brings a decade of experience working with WordPress and WooCommerce to our product team. His GitHub page offers a glimpse into his multiple areas of subject matter expertise.

"Ninja stuff with WordPress and WooCommerce," is an apropos way to describe Luke's savviness with these platforms — and his way of influencing our organization for improving to them.

Coming out of the University of Brighton with a Business and Technology Education Council (BTEC) Higher National Diploma (HND) in 2D & 3D Design, Luke's credentials prepared him well for his current role that blends both web development and design. His HND credential leveraged his foundational learning at West Kent College, where he received a National Diploma (ND) in Graphic Design.

In his personal life, Luke is a devoted husband and teen wrangler. He considers himself a Synthwave enthusiast, Jerry Goldsmith fan, and Doctor Who aficionado. He is happy to introduce his friends and teammates to essential vocabulary for life found only in British English, such as "gubbins" and similar terms.

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