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How to Go Live with StoreBuilder by Nexcess

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July 29, 2022

Sell anything online and get there rapidly with Nexcess. Own a virtual storefont and grow your online business in record time.

Online store builders allow anyone to quickly create an ecommerce website where they can sell anything.

StoreBuilder is an online store builder. StoreBuilder creates a totally unique storefront, so you can start selling fast. Your plan includes hundreds of dollars worth of premium features, 24/7 support, and more.

Launching Your StoreBuilder Online Store

It’s time to launch your StoreBuilder online store and show your products to the world.

At a minimum, you will want to fine-tune your store design, add all your products and team members, work out your shipping and taxes, and link your credit card payment gateway.

Depending on the complexity of your store and your processes, there may be other steps you will want to complete before you take this step.

Creating coupons, working out emails, setting up analytics, and many other options are available. If curious about these tools, the dashboard and video tutorials provide a number of options you may want to explore. And when you are ready, we make it easy.

So far, you have been building your store on your temporary URL. Now it is time to implement your real store name, the one you want your customers to use to access your store on the internet. This is commonly known as “your dot com” domain.

However, you don’t necessarily have to have a .com URL. We love .co, .biz, .club… all of these are called TLDs (Top Level Domain), and we don’t care what TLD you choose. The point is to find an online home that your customers will remember and enjoy.

You’ll have to purchase this name separately from any domain registrar you like.

You can buy one from Nexcess, but you can also use whatever registrar you wish to use. Common domain registrars that you might be using include Name Cheap, Hover, GoDaddy, or Domain.

Your domain registrar will have instructions on configuring your name servers. Look through their documentation to find out how to update your name servers and set them to the following:

  • ns1.nexcess.net
  • ns2.nexcess.net
  • ns3.nexcess.net
  • ns4.nexcess.net

Note: It may take between 24 and 48 hours for this to update across the Internet.

Once that period has passed, you can use the Go Live with a domain option in the Site Details page to complete the transition.

Select that you already own a custom domain and wish to verify this domain to go live on your StoreBuilder site.

Select that you already own a custom domain and wish to verify this domain to go live on your StoreBuilder site.


Setting Your Site Domain

Setting Your Site Domain #1


Starting the Process for Your Site Domain

Setting Your Site Domain #2


Entering Your Site Domain

Enter the domain name of the custom domain you will use on your StoreBuilder store to go live with.

Verify Your Domain


If the domain did not verify that it was using the Nexcess name servers, you would need to wait and try again later.

If you are used to making DNS changes, you can use the CNAME on your custom domain to go live.

How to edit or add a CNAME DNS record to go live with your site

We want to ensure there are no problems with your transition, so our system runs a quick check to ensure your store will work as expected.

Verifying Your Site Domain

Verify Your Domain #2


If you skip verification of the site domain and the name servers or CNAME record is not updated, it will cause the StoreBuilder site to no longer load correctly. Therefore, it is recommended to ensure that the domain verifies correctly and then proceed to update the site URL.

Once the site URL has been updated, you can access your StoreBuilder store over the custom domain.

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Luke Cavanagh
Luke Cavanagh

Luke Cavanagh, Strategic Support & Accelerant at Liquid Web, brings a decade of experience working with WordPress and WooCommerce to our product team. His GitHub page offers a glimpse into his multiple areas of subject matter expertise.

"Ninja stuff with WordPress and WooCommerce," is an apropos way to describe Luke's savviness with these platforms — and his way of influencing our organization for improving to them.

Coming out of the University of Brighton with a Business and Technology Education Council (BTEC) Higher National Diploma (HND) in 2D & 3D Design, Luke's credentials prepared him well for his current role that blends both web development and design. His HND credential leveraged his foundational learning at West Kent College, where he received a National Diploma (ND) in Graphic Design.

In his personal life, Luke is a devoted husband and teen wrangler. He considers himself a Synthwave enthusiast, Jerry Goldsmith fan, and Doctor Who aficionado. He is happy to introduce his friends and teammates to essential vocabulary for life found only in British English, such as "gubbins" and similar terms.

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