Nexcess Logo

Guide to Going Live with StoreBuilder

Knowledge Base Home

Notice anything different?

We've enhanced the appearance of our portal and we're working on updating screenshots. Things might look different, but the functionality remains the same.
July 28, 2022

It’s time; you’ve added your content, your products, your payment method, all you need now is to launch your site to the world with its own custom web address.

Before using StoreBuilder’s GoLive wizard, you’ll need to make sure you’ve done a few things:

  1. Purchase a domain name. A domain name is a human-readable web address like “” You can use one you’ve already purchased elsewhere (even one you’re currently using with a different site!), or you can buy one from us.

  2. Set up the domain name to work with your StoreBuilder by Nexcess store. If you’ve bought your domain from us, this is already done for you.

    For a domain you’ve already purchased elsewhere, log in to your account at your registrar (that’s the company you purchased the domain from) and change your nameservers (NS) to:




    Here are more detailed instructions for several common regi​​strars: Name Cheap, Hover, GoDaddy, or Domain. Note: If you’ve just finished editing your nameservers, it may take some time before the domain is ready to use.

Advanced users only: If you’d prefer to leave your DNS configuration where it is and are comfortable editing DNS zone files, you can create a CNAME record for your StoreBuilder by Nexcess store’s URL. Read more detailed instructions on this option.

Once you’ve purchased a domain and have pointed it at Nexcess, you’re ready to use the StoreBuilder GoLive wizard.

Go Live with a Domain

Select “Publish your site with a custom domain” and the wizard will guide you through the steps to connect your domain, check that everything is in order, and then make the changes necessary to your site.

Note: As part of the process of setting up your domain, you will be logged out of your StoreBuilder store. The last step of the process will show you your new login link, so be sure to copy it before clicking the “Begin Site URL Update” button.

Tiffany Bridge
We use cookies to understand how you interact with our site, to personalize and streamline your experience, and to tailor advertising. By continuing to use our site, you accept our use of cookies and accept our Privacy Policy.