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How to install Vanilla Forums Community Edition

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September 10, 2019

How Nexcess clients on physical (non-cloud) servers can manually install Vanilla Forums Community Edition.

1. Download Vanilla Forums

  1. Download the Vanilla Forums package from the Vanilla Forums website.
  2. Extract the file and note its location for later use.

2. Configure FTP credentials 

Attention: If you already have Nexcess FTP credentials, you may skip this section.

  1. Log in to your SiteWorx control panel.
  2. From the SiteWorx main menu, click Hosting Features > FTP > Accounts.

    ATTENTION: In Step 2C, note the username and password you create for use in Step 3.

  3. In the Add an FTP Account section, fill the FTP Username, Password, and Confirm Password fields, then click Add.|

3. Transfer Vanilla Forums files to your Nexcess server

Your exact method of transferring files will vary according to your choice of application. Whatever the method, you will need the username and password you created in Step 2C. For detailed instructions and an example using Cyberduck, see How to transfer files to a server with SFTP. 

4. Configure your database

  1. From the SiteWorx main menu, click Hosting Features > MySQL > Databases.
  2. Fill the DatabaseName field, though we recommend "drupal." Select the Create User check box.
  3. Fill the Username field, though we recommend "drupal." Fill the Password and Confirm Password fields, or click Generate. Note this information for use in Step 5. Verify all MySQLUserPermissions are selected, then click Add when ready.

5. Configure Vanilla Forums

ATTENTION: Your actual screen images may vary.

  1. Using your web browser to navigate to your domain and corresponding Vanilla Forums path. For example, if your domain is and your Vanilla Forums installation is "vanilla," navigate to If your Vanilla Forums installation is at the top level of your domain, then just navigate to the domain.

  2. Retrieve your database credentials and enter them in the corresponding fields.
  3. In the next window, enter your forum name, administrator email address, username, and password. Click Continue to finish your installation of Vanilla Forums.

ATTENTION: This method works only for non-cloud accounts. If you use Nexcess Cloud, see instead Locating your SSH/SFTP Credentials for your Nexcess Cloud Account

For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

Jason Dobry
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