When a client’s website is slow or down, they want answers yesterday, and any agency owner will tell you, that means an all-nighter of back and forth calls with the hosting company trying to get it figured out. You need to NOT be the person on those calls. You need a specialist who understands the technical infrastructure behind an ecommerce website and you need them to be able to pick up the phone and figure things out for you.
In so many ways, the first half of this year has been challenging for businesses and organizations. There’s a reason that nearly every email we exchange lately contains words like “unprecedented” and “uncertainty.” But we know that times of upheaval can also be times of tremendous positive change—if we are intentional about the ways we engage with our business, with our employees, and with ourselves.
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