Surprise and delight marketing: 5 powerful ways to boost customer retention
Surprise and delight marketing is a powerful tool for nurturing customers and boosting retention rates. Here are creative ways to win their loyalty.
Maddy Osman is a WordPress expert, WordCamp US speaker, bestselling author, and the Founder and SEO Content Strategist at The Blogsmith. She has a B.A. in Marketing from the University of Iowa and is a WordCamp Denver organizer while also operating The Blogsmith, an SEO content agency for B2B tech companies that works with clients like HubSpot, Automattic, and Sprout Social. Learn more about The Blogsmith's process and get in touch to talk content strategy: www.TheBlogsmith.com
Surprise and delight marketing is a powerful tool for nurturing customers and boosting retention rates. Here are creative ways to win their loyalty.
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