Squarespace lacks the expert performance, helpful support, and profound flexibility of managed WooCommerce hosting
![Snapshots of an online store with a calming aesthetic selling artistic plants and pots for $90, revenue shows 29% growth](/static/958aaa4281e6e13b4fb6dfca70b1e80d/aee1b/squarespace-commerce-vs-nexcess-woocommerce-hero.png)
What’s wrong with Squarespace Commerce?
Compare pricing and critical features
Export, rebuild, repeat
![A browser window shows a finished online store with product listings, 3 arrows form a circle behind the page](/static/6c631a41549301581b34bcd91ff7c572/84347/export-rebuilt-repeat.png)
![Three ecommerce lamp products, one with a flexible neck, one with a wired base, and a hanging light with a round bulb](/static/824bb2188b8832693771eb44caa34cfb/3ccf5/sticky-terms.png)
Expect sticky terms of service
Squarespace help is a rarity
![Support team member smiles looking at his computer, he types Hi I’m here to help with anything you might need in a chat](/static/3103a1bc7dba9b42948a8e599d133af8/bc0f9/squarespace-help.png)
Squarespace shrugs at hosting
![Two browser windows show performance, page speed, active plugins, and insights for account, cart, and checkout pages](/static/caa7a71463ed5da94a56a048f5ab6f0d/738d6/squarespace-shrugs.png)
![Three cylinders stand side by side, smallest is numbered 3, the medium is numbered 2, largest is numbered 1](/static/e1a46f7e93ae7c20ede2e407337f9cf7/1ddbe/stellar-seo.png)
Don’t expect stellar SEO
Why Squarespace customers want to escape
Useless. Don’t waste your time or money.
This is a truly appalling company. My site has never appeared in search results even after hiring an independent SEO agent. The customer service is truly atrocious. I’m not an IT technician hence why I’m using a host. If you’re not trained in tech then you’ll struggle to make sense of any of the things they tell you to do to. And they won’t do even the most basic thing for you despite their set up being the issue and despite them taking your money.
Pay high for no service to speak of
This is the worst website company I have ever experienced. First it's a serious job to learn how to put it together, and their customer service is next to non-existent. Try getting a hold of them, is virtually next to impossible and you will waste precious time trying to get a way to communicate with them. On top of that, their fees are huge and they do nothing for them. Do yourself a favor, go with another company.
Squarespace is a disappointment
I have multiple sites, but when they upgrade their software, it's full of issues that make it hard to edit sites and their technical support always blames it on `your browser` etc. It's so frustrating and as a consumer, it makes you feel helpless.