What we found digging into SiteGround

SiteGround’s prices are low, but you won’t get the most for your money. Find a better alternative with Nexcess.

A construction company builds a website using WordPress, they are choosing between fonts and creating a webpage headline

Why you shouldn’t build on SiteGround

Capped support
Throttled processing power
High renewal costs
Not for WooCommerce
Unpredictable plugin updates

Compare SiteGround to the best alternative

You pay $153.95 more per month at SiteGround for features Nexcess includes free
Key features
Nexcess
Starting at
$21/mo
Free premium migrations
Fast TTFB
24/7/365 WordPress support
Cloud hosting
Automatic
Free monthly autoscaling
Unlimited CPU usage
Cloudflare-powered CDN
Unlimited files
Database limits
Unlimited
Visual regression testing
Plugin performance monitoring
Plugins included
20+
WooCommerce monitoring tools
Data centers
10
PHP version compatibility analysis
Git integration
SiteGround
Starting at
$19.99/mo
Free premium migrations
$30 per site
Fast TTFB
Limited
24/7/365 WordPress support
Limited
Cloud hosting
$100/mo
Free monthly autoscaling
$100/mo
Unlimited CPU usage
Cloudflare-powered CDN
Unlimited files
Database limits
Up to 1,000MB
Visual regression testing
Plugin performance monitoring
Plugins included
Three
WooCommerce monitoring tools
Data centers
Six
PHP version compatibility analysis
Git integration
$44.95/mo

SiteGround support falls short

Not only is it hard to reach SiteGround by phone, but there’s also a long list of what they won’t help you with.
Help with malicious code, databases, and plugin conflicts aren’t covered. They’ll tell you to hire a developer or pay them a fee to fix it.
Nexcess surpasses SiteGround's support limitations. Our WordPress experts are available 24/7/365 to help with a wide range of issues.
Shop managed WordPress hosting
A Nexcess support agent smiles in an office setting, he explains to a customer he can help with anything you may need
A user examines critical performance metrics based on CPU usage with average load time, performance score, and active plugins

Limiting CPUs is bad news

CPUs power your website, handling everything from file requests to Google crawls to traffic spikes. SiteGround restricts them.
If your site exceeds its CPU limit, SiteGround may take it down. Unless, of course, you upgrade your plan … immediately.
Nexcess doesn’t set hard resource limits or hold your site hostage. Your hosting auto-scales to keep costs low as you grow.

Costs accrue when you renew

SiteGround's discounts come at a high price: up to 600% more than your monthly fee. And a year-long commitment.
If you renew, full payment is due 15 days before your "one year" ends. Upgrading your plan cancels your discount altogether.
At Nexcess, we value your loyalty. With competitive pricing and flexible contracts, you can expect stable billing for years to come.
A graph depicts a monthly bill with SiteGround hosting, costs have steadily grown 450% over time

Stuck in a lengthy SiteGround contract?

Get up to $1,000 towards faster, more flexible hosting with our contract buyout program

SiteGround isn’t made for WooCommerce

It’s hard to turn a profit at SiteGround. Instead of including what WooCommerce needs to thrive, they upsell you … over and over.
There are no tailored resources, optimizations, or tools. Constant upsells on top of your plugin fees? Not ideal for a growing business.
Nexcess can lower your WooCommerce costs by over $155/mo with premium plugins, monitoring tools, and optimized resources out of the box.
A series of browser snapshots show WooCommerce website behavior over one month, with precise growth and decline metrics
A browser window shows a WordPress plugin list with checkmarks and refresh symbols, showing current and needed updates

Wild-west plugin updates

At SiteGround, there’s no way to know how a plugin update will impact your WordPress site. If something goes wrong, you’re on your own.
You can’t preview visual changes or troubleshoot performance after an update. You can’t even stage your site for less than $24.99/mo.
At Nexcess, every plan includes free staging, visual regression testing, and plugin monitoring to diagnose and solve problems fast.

SiteGround customers share their experience

Watch out - Pricing is not accurate

Company gets you in with a super sweet deal and does not disclose that they are going to put the price up 70% on your renewal. Not an honest way to do business. It is also like a Maze trying to get to the live support. Yeah you know, go through 20 menus to find it.IE they don't want you to contact them.

- Al Hall on Trustpilot

trash hosting (they sure do a lot of marketing though)

-pricey-slow TTFB-hourly and daily cpu ridiculous limits (they literally take your site down if you exceed by 24 cpu cycles over 40000)-support that is a joke-a custom backend/cpanel which is even more of a joke (no hotlink protection, no php settings, no gzip control, nothing)-overall a overly marketed trap for non experts

- Luke Smith on Trustpilot

No WordPress support.

When WordPress end users or WooCommerce Store Owners have questions, there simply MUST BE someone on the other end of the line to answer those questions. It has to be baked into the price of hosting. Making those prices so low, that SiteGround is now NOT providing any type of WordPress support is simply unacceptable. I am no longer using them nor recommending them to any WooCommerce store owner.

- Brad G. on G2

Best SiteGround alternative FAQ

SiteGround is a web hosting company based in Bulgaria. Known for their low starting price, they host two million websites and domains worldwide.

Ready for an alternative to SiteGround? Let’s chat.

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