Episode 49: Ecommerce Store Standard Operating Procedures (SOP)

May 19, 2020 / Chris Lema
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What are some of the recurring problems you encounter while running your eCommerce store? Do you have consistent employee turnover? Are there consistent errors? Are there persistent lapses in communication?
Sometimes, the core issue is that a company either lacks a clear set of SOPs or hasn’t communicated them clearly enough to its employees. Today, we’ll discuss why you should consider putting your SOP’s in writing, and how to integrate them into the regular rhythms of your business.
On this episode you’ll hear:
  • A clear explanation of the content and purpose of SOPs
  • The main benefits SOPs provide
  • How to apply SOPs to an eCommerce setting
  • How to write good SOPs
  • How to use a tool like ProcessKit to streamline the process
If you’re looking for a simple and efficient way to streamline your business and solve some of your nagging problems, then this is one episode you won’t want to miss!


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