May 2, 2019 – We’re proud to announce the addition of a new hosting solution to our lineup for merchants: BigCommerce. This new addition allows us to provide merchants with multiple options for creating, customizing, and delivering their online stores.
As a powerful, headless eCommerce solution, BigCommerce allows merchants to employ a powerful product catalog while maintaining the simple front-end capabilities of WordPress. To this end, BigCommerce accounts with Nexcess will include a WordPress environment with the BigCommerce plugin pre-installed and pre-configured.
In additional to the same great optimizations you’ll find across all of our plans, you’ll also have access to our support team and auto scaling functionality.
Keep reading to find out more about how Nexcess and BigCommerce can work together to power your eCommerce needs.
By 2021, eCommerce will hold 17.5% of the commerce market share. In 2018 it was 11.9%. Part of the reason for this growth is the number of options available to different merchants. More and more, merchants that lack technical knowledge and access to a developer are being provided with accessible eCommerce platforms.
In 2018, we already saw a significant rise in the number of eCommerce solutions leveraging the ease-of-use associated with WordPress. During this time, WooCommerce, another eCommerce plugin that runs on WordPress, saw an 86% increase in the number of services.
With BigCommerce, we hope to support these merchants by providing them with the functionality and ease of use of WordPress, as well as the powerful product and SKU management tools of BigCommerce. Together, we hope to empower merchants to create the professional, personalized eCommerce experiences they want.
The Same Great Support
BigCommerce merchants will still have access to the same great Nexcess support they would with any other application. However, in addition to this, they’ll also have access to BigCommerce support ninjas.
Available 24/7/365, support for the new eCommerce solution is designed so merchants are never left in the dark regarding any part of their implementation. Key channels of communication have been set up to enable the best support possible for both the BigCommerce API, and the WordPress front-end.
The new BigCommerce solutions come in several different forms, with three primary plans on the BigCommerce side: standard, plus, and pro. Each of these plans offer merchants an increased set of functionality.
All plans will include access to multiple sales channels such as Amazon, eBay, and social channels. Merchants will also have access to coupons, discounts, and gift cards, along with professional reporting tools, and multiple payment processor options such as Apple Pay, Google Pay and Amazon Pay.
Once upgraded to the plus plan, merchants will have access to advanced marketing tools for segmenting and targeting customers. Merchants will also be able to store credit card information within the BigCommerce API, and implement abandoned cart campaigns through their store.
For those that select a higher-tier solution from Nexcess, they’ll have access to the benefits of the Pro plan. This includes an unlimited number of API calls. In conjunction with Nexcess Cloud auto scaling, this means that merchants won’t have to worry about sales events and periods of high traffic. Merchants will also be able to implement advanced search, allowing customers to find products faster and more easily.
Commerce With a 0% Transaction Fee
One of the big benefits to using BigCommerce is that the eCommece platform has 0% transaction fees. This beats a huge range of other eCommerce platforms, and gives merchants a clear fee at the start of each month.
Similar to all other Nexcess services, features such as auto scaling and dev sites will also be available at an additional price. A vital part of your move to Nexcess is going through appropriate sizing with our team of experts. Get in touch to find out what size commerce is best for your store.
A Simple Migration Process
Making the move to BigCommerce is simple. As with all migrations to or between Nexcess accounts, we provide support from start to finish. However, from a preparation perspective, there are a few things you can go over prior to making the move.
Consider what vendors you want to use for different aspects of the commerce experience. Who will be your shipping provider, who will be your validation provider? If you’re content with the ones you have, that’s great, but see if there is anything you’re going to need to do to make the move as easy as possible.
We also recommend taking a look into the different options available for manual migration. BigCommerce offers a great tool for catalog transfer from Magento. Note that if you’re running a heavily customized storefront on your previous eCommerce platform, the migration may require more work.
Get Started with BigCommerce
Interested in seeing if BigCommerce is the right eCommerce platform for you? Solutions start from $58.95 for the XS cloud package with the standard BigCommerce plan, and scale with merchants depending on their store requirements.
Start a conversation with our sales team to find out what size is right for your store, and how else Nexcess can help you to provide your customers with the eCommerce experience you always wanted.