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Migration Guide: How to Transfer a GoDaddy Domain to Nexcess

September 14, 2022

Transferring a GoDaddy Domain to Nexcess

About Websites Hosted with GoDaddy

Is GoDaddy Good for Building Your Ecommerce Website?

GoDaddy lacks advanced ecommerce features. It may be an adequate hosting provider for small business merchants who want to create a simple online store without a robust feature set. For more features in terms of ecommerce, SEO tools, and design customization options you would need a different hosting provider.

What is a WHOIS Privacy Protection Service?

Domain privacy is called WHOIS Privacy Protection. It is a service offered by a number of domain name registrars, such as GoDaddy. When a customer buys domain privacy from the company, that company will replace the customer's information in the WHOIS record with the information of a forwarding service using a proxy server.

Welcome to Nexcess!

The process of switching your domain name from one registrar to another is called domain transfer. To be eligible for a transfer, you must have been with your current registrar (for example, GoDaddy) for at least 60 days (60 days have passed since you registered, renewed, or transferred the domain) and have completed the registrant lock period.

Note: If you have enabled GoDaddy privacy protection plan, don’t forget to disable it before submitting the transfer request. By disabling the WHOIS Privacy Protection your domain's contact information will be visible to the public.

How Long Does the Domain Transfer Take to Complete?

Domain transfer from GoDaddy to Nexcess usually takes five to seven days to complete. However, this may differ depending on the domain registrars.

Is There Any Downtime Involved in Domain Transfer?

Nexcess will not make any changes to your domain's nameservers when performing the domain transfer. This fact means the nameservers associated with the domain will remain the same during the transfer process. Hence you need to ensure that previous nameservers are still accessible after transfer. For example, if you are transferring from GoDaddy and have been using their nameservers, your previous records may get deleted upon canceling their service, and your domain will stop working. Hence, we strongly recommend you create a DNS zone in Nexcess Client Portal and add the necessary records. Completing this step will prevent/reduce any downtime during transfer.

You can refer to the following article to manage DNS from your Nexcess Client Portal:

How to create and edit DNS zones in the Client Portal

Extensible Provisioning Protocol (EPP Code)/Transfer Authorization Code

To transfer your domain from GoDaddy to Nexcess, you need an auth code or the EPP code. This can code be obtained from the GoDaddy Portal. This code ensures that any unauthorized person does not transfer your domain.

What are the Nexcess Nameservers?

Please use the nameservers provided below for Nexcess:

  • ns1.nexcess.net
  • ns2.nexcess.net
  • ns3.nexcess.net
  • ns4.nexcess.net

The Cost Involved in Transferring a Domain from GoDaddy to Nexcess

The domain transfer cost depends on the extensions. Standard domains (.com, .net, .org, .info, etc.) will incur a $15 to $20 transfer fee, including a one-year renewal fee. Some non-standard or country-specific domains may be charged at different rates, and others require no renewal upon transfer. For more details, you may:

Contact Nexcess Sales via Chat.

Why Nexcess is an Excellent GoDaddy Alternative

Nexcess Managed Hosting
offers you many benefits in terms of scalability, performance, and stability. We also provide topnotch 24/7/365 support. When it comes to the features and reliability, our products are the best. Explore our fully managed hosting products that cater to your business needs:

Once your favorite product is purchased, you can request a migration from the Nexcess Client Portal by providing the names of the domains to be transferred and their access credentials. No extra cost is involved.

Nexcess Web Hosting

Steps to Transfer a Domain from GoDaddy to Nexcess

Step#1: Unlock Your Domain Name from GoDaddy

1. Log in to your GoDaddy account via the GoDaddy Login page.

2. Navigate to domains by clicking the Advanced button on the top left:

> My Domains > Manage All

Navigate to domains (Click advanced button on top left) >> My Domains >> Manage all.

3. Select the domain(s) to unlock and toggle the Off radio button next to Lock and unlock the domain:

Select the domain(s) to unlock and toggle the Off radio button next to Lock and unlock the domain.

Step #2: Collect the GoDaddy Transfer Auth Code

1. Log in to your GoDaddy account via the GoDaddy Login page.

2. Navigate to domains by clicking the Advanced button on the top left:

> My Domains > Manage All

3. Choose the domain and click on the domain name.

4. Scroll down to Additional Settings and select Transfer domain away from GoDaddy:

Domain Privacy: Contact Hidden & Additional Settings

5. Go through the transfer checklist, then select Continue with the Transfer:

Domain Transfer List

6. Select Click here to see Authorization Code and use Copy to Clipboard to copy your authorization code. GoDaddy will also send an email with your authorization code to the administrative email address on your domain name.

7. Select My Domains to go back to your list of domains.

Step #3: Open a Support Ticket with Nexcess

Open a support ticket to our team with the following details:

Domain Name(s):

Domain Transfer Contact Information

First Name:
Last Name:

Organization Name:
Street Address:
Postal Code:
Phone Number (with the # in the +[Country Code].[Phone Number] format as per the +1.866.639.2377 example):
Email Address:

EPP Code from GoDaddy

To open a ticket from your Nexcess Client Portal, click New Ticket with Our Support Team.

The following help articles can assist you with different aspects of the domain transfer process:

Don’t forget to disable the WHOIS Privacy Protection option if it is enabled. Otherwise, domain transfer requests will be declined.


GoDaddy will take two to seven business days to complete the transfer. Unfortunately, there is nothing Nexcess can do to speed up this process.

If you are currently not a Nexcess client but would like to inquire about our hosting services, please get in touch with our sales team, available from 9 AM to 5 PM Eastern Time (ET), Monday to Friday. You may also review our list of service and Cloud Hosting options with details relating to plans and pricing.

Fully Managed Hosting Plans with Nexcess

Nexcess Managed Hosting
offers you faster speeds, more robust security, inherent scalability, and trusted support. Once your website is ready to go live, consider our stellar hosting plans:

Plugin Performance Monitor — Test Your WordPress Plugins Automatically

Don’t let changes to your website slow you down. The Nexcess Plugin Performance Monitor watches your site hourly, so you don’t just see the problem - you know how to fix it.

Why Choose Nexcess?

Because we are different! Chris Lema captures "the why" in his passionate and stirring recount of a Nexcess support-related story.

Why Your Hosting Provider Matters

We’ve optimized hosting for the industry’s leading commerce and content platforms. That means speed, security, scalability and support are built in. Backed by free migrations and 30-day money-back guarantee, let us show you why we’re the best.

No one optimizes hosting for open-source applications better than Nexcess!

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Sapta Upendran
Sapta Upendran

Sapta is passionate Linux Systems Engineer, voracious reader, dexterous cook, and full of wanderlust. She is also interested in technical and non-technical writings.