Support

Support

When it comes to assisting our clients, we know there's no such thing as a dumb question.

Whether you are a web novice or a web genius, we are happy to assist you in getting the answers you need, when you need them.

Contact Us

Our support staff is ready 24 hours a day, every day of the year. You can contact them by opening a ticket or talking with us via live chat in your Client Portal, emailing , or calling:

Americas
+1-866-639-2377
Australia
1-800-765-472
United Kingdom
+0-808-120-7609

Explore our Knowledge Library

Prefer to be more hands-on? You can search the constantly-growing Nexcess Knowledge Library for tutorials and how-to material at http://docs.nexcess.net/

Learn Something New in Our Blog

Our staff is always trying out new things and enjoy telling other about it. Check out our blog to stay on top of the latest tricks with applications like Magento or WordPress, trends in web hosting, gadgets we love, productivity or life hacks we enjoy using, or (sometimes) a tasty recipe the office wants to share!

System Status

Have a question about system status? See our system status or Twitter pages.