If you have questions about your plan, or technical issues, contact our expert support team 24/7/365 for fast resolutions. But if you’re not fully satisfied with your hosting products, we offer a no-hassle 100% money-back guarantee for the first 30 days of your investment. After the first 30 days, your service shall continue on a monthly or annual basis subject to the Nexcess terms of service.
How to request a refund
To apply your 30-day money-back guarantee, please contact our billing professionals. We will credit back your full payment within 7-10 business days.