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Nexcess Knowledge Base

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Category : billing
November 30, 2022

Nexcess hosting and Nexcess Client Portal guide

Nexcess hosting and Nexcess Client Portal guide
If you are new to Nexcess hosting or if you just need a refresher, we’ve put together this guide explaining what is in the Nexcess Client Portal and where to find it.
November 15, 2022

How to cancel a specific Nexcess hosting service

How to cancel a specific Nexcess hosting service
Nexcess offers various web hosting services to support your online business and hobbies. In this article, we will discuss how to cancel a hosting service as needed.
November 09, 2022

Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans

Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans
When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.
November 09, 2022

Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans

Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans
When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans.
November 03, 2022

How to undo cancellation requests for Nexcess web hosting plans

How to undo cancellation requests for Nexcess web hosting plans
You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.
October 27, 2022

How to view your Nexcess account billing invoices

How to view your Nexcess account billing invoices
Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!
September 29, 2021

Nexcess 30-Day Money Back Guarantee

We're so sure that you're going to love our solutions that we'll refund you if you don’t.
September 13, 2021

Configure Your Payment Gateway

Configure Your Payment Gateway
With your StoreBuilder store up and running, you will be thinking about how you collect payments from your customers — and this article will guide you.