How Nexcess Cloud clients can truncate MySQL tables from their Client Portal.
What you need
Your Client Portal login credentials. If you cannot locate them, click Forgot Password? on the login page.
Superuser access to an existing Nexcess Cloud account. See How to create Nexcess Cloud accounts for more information.
Method
Log in to the Client Portal. From the home page, click Services > Plans.
Either click domain name, or select Plan Dashboard from the menu toggle.
Click Menu > MYSQL.
Click Launch PhpMyAdmin.
Select the correct database from the list on the left.
Select the check box corresponding to the desired table from the Table List.
From the With selected list, click Empty.
- Click Yes when prompted.
For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.