We will automatically backup your live site daily and store the last 30 days automatically. Even though your site will be backed up automatically, you have the option to manually create a backup of your site at any time. Any backup can be downloaded from your Managed WordPress or WooCommercePortal and onto your local drive, giving you the ability to securely store a backup offline to restore your site.
Note:
Backups are run for live sites, developer sites, and staging sites. You can also create a manual backup on your staging sites.
- Log into your Managed WordPress or WooCommerce Portal.
- Click Plan.
- Locate your desired plan, then either click its name, or click the menu toggle followed by Plan Dashboard.
- From the main menu, click Backups.
- Click Create Backup.
Click Create Backup to confirm.
- To delete or download a backup, click the corresponding menu toggle and make your selection. If you have any questions or concerns please contact Nexcess support.
For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.
