Nexcess Knowledge Base

Learn how Nexcess clients on physical (non-cloud) servers can install ExpressionEngine using SiteWorx. This method requires SSH access. See the Nexcess Knowledge Base for more details regarding SSH.

Learn how to secure your ExpressionEngine (EE) site — including some of best practices in the area of security for the purpose of hardening your EE site.

Learn how to report abuse to Nexcess. We define "abuse" as anything that violates our Acceptable Use Policy. Nexcess clients and third parties should report all abuse to the Nexcess Abuse Team.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.

How to change or retrieve your Nexcess Client Portal password.

Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.

Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.

Learn how to use the Nexcess Secure Password Generator to create a secure password or evaluate one. It is critical that you use a complex, secure password to harden your Nexcess hosting account.